Privacy policy

Zaviel Fragrance

At Zaviel Fragrance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely through payment providers)
  • Order history

We only collect information necessary to process your order and provide customer support.

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders
  • Communicating order updates
  • Responding to customer inquiries
  • Improving our services
  • Preventing fraudulent transactions

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

Online payments are processed through secure third-party payment providers. We do not store your debit/credit card details on our servers.

4. Sharing of Information

We may share your information only with:

  • Courier companies for delivery purposes
  • Payment gateways for transaction processing
  • Legal authorities if required by law in Pakistan

Your data is shared strictly for operational purposes.

5. Data Protection

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance user experience and improve website functionality. You may disable cookies in your browser settings if you prefer.

7. Customer Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to order and legal requirements)

To exercise these rights, contact us using the details below.

8. Policy Updates

Zaviel Fragrance reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: zavielfragrance@gmail.com
📱 WhatsApp: 03363066237

Customer Support: Available 24/7